At Jacob Bromwell®, your satisfaction is always guaranteed. Whether it's a return or exchange, rest assured that we will make any situation right for you. You can find specific instructions on how to initiate your request on our Easy Returns & Exchanges page. Return requests must be made within 30 days of purchase.
We are pleased to offer free and easy returns! However, orders in the amount of $2,500 or more will be subject to a 25% restocking fee and a $25 shipping fee. Orders that arrive damaged or defective will not be subject to any restocking or shipping fees.
Refunds are issued in the original form of payment. You can expect your refund within 3-5 business days after your package is received at our warehouse.
To return your Jacob Bromwell® product, please submit your request here.
Still need help? Send us an email: concierge@jacobbromwell.com