We are thrilled that you own a beautiful antique Jacob Bromwell® product! However, per the terms of our Lifetime Guarantee, vintage/antique Jacob Bromwell® products are not eligible for a free replacement. Excessive wear and tear is not a failure of materials or workmanship; it is simply the natural course of any well-built product. If your Jacob Bromwell® product has served you well but is showing a lifetime of normal use, we hope you’ll consider buying a replacement to last another lifetime.
Still need help? Send us an email: concierge@jacobbromwell.com