If you are the owner of a Jacob Bromwell® copper product that is defective and you want it to be repaired, we will gladly honor your repair request. Please note that only Jacob Bromwell® copper products are eligible for repairs, as these items are 100% handmade and not machine made. An example of a defective item is a copper flask that leaks through a seam or joint that does not allow it to function as it was designed to function. Slight seepage past a stopper or cork is not considered a defect. A second example of a defective item is a major scratch or blemish in the copper that does not allow the product to function as it was designed to function. Minor surface dimpling, waviness, and/or blemishes in copper is completely normal and to be expected. Please visit the Returns, Exchanges & Repairs page to learn more.
Still need help? Send us an email: concierge@jacobbromwell.com